77bro's Privacy Policy

Your privacy is our top priority at 77bro. This Privacy Policy ("Policy") explains what information we collect when you use the 77bro platform, how that information is used, and the measures we take to keep your data secure.

By using the 77bro website or mobile app, you agree to this Privacy Policy. This Policy applies to 77bro's Terms and Conditionsapplicable in conjunction with.

77bro collects information in two main ways — data you provide directly, and data collected automatically while you use the platform.

77bro never collects or stores your bank card number, CVV, or PIN. All financial transactions are processed through secure, encrypted channels.

77bro uses your information only for the specific purposes listed below. Your data is never used for anything beyond these purposes:

• Account Management: For registration, login, password recovery, and account verification.
• Transaction Processing: To process deposits and withdrawals and maintain transaction records.
• Fraud Prevention: To detect multiple accounts, prevent bot usage, and identify unusual activity.
• Service Improvement: To analyse platform performance and deliver a better user experience.
• Contact: To send important updates, promotional offers, and support messages.
• Legal Compliance: To comply with applicable laws and regulations.
• Responsible Gaming: To identify excessive gaming patterns and take timely preventive action.

You can opt out of marketing communications at any time. However, important account-related messages cannot be disabled, as they are essential to your security.

77bro never sells or rents your personal information. However, limited data may be shared with trusted parties in certain specific circumstances:

• Payment Providers: Only the information necessary to process transactions via mobile banking services such as Mobile Banking, Nagad, Rocket, and others.
• Technology Service Providers: Cloud hosting, cybersecurity, and analytics providers — all bound by strict confidentiality agreements with 77bro.
• Legal Authorities: Only when required by a valid court order or government investigation, strictly to meet legal obligations.
• Fraud Prevention Organisations: Limited data shared with industry-standard fraud prevention agencies to help prevent illegal activity.

77bro uses cookies and similar technologies to enhance your browsing experience. Below is a breakdown of the different types of cookies we use:

• Essential Cookies: These cookies are essential for maintaining your login session and core platform functionality. They cannot be disabled.
• Functional Cookies: Used to remember your preferred language, theme, and other settings.
• Analytics Cookies: To understand which parts of the site are used most. These cookies do not personally identify you.
• Security Cookies: To detect multiple accounts, bots, or fraudulent activity.

You can manage cookies through your browser settings. Please note that disabling essential cookies may cause certain key features of the platform to stop working.

77bro retains your information only for as long as necessary. Retention periods depend on the type of data and the purpose for which it was collected:

• Account Information: For the duration the account is active, and up to 5 years after closure.
• Transaction Records: Up to 7 years, as required by financial regulations.
• Cookies & Session Data: Until the session ends, or a maximum of 12 months.
• Identity Verification Documents: Up to 3 years following verification.
• Support Conversations: Up to 2 years after the last interaction.

Once the retention period expires, your data is securely deleted or anonymised so that you can no longer be identified.

As a 77bro member, you have the following rights over your own data:

To exercise any of these rights, please contact the 77bro customer support team. We will respond to your request within 30 days.

77bro strictly prohibits use of the platform by anyone under the age of 18. We do not knowingly collect information from minors.

• Age is verified at the point of registration.
• If we discover that an account was created by a minor, that account and all associated data will be deleted immediately.
• Through identity verification, we ensure that all members are of legal age.

77bro protects your information using the latest industry-standard security technology. Our security infrastructure includes:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Database Encryption: All sensitive data in storage is kept in encrypted form.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Regular Security Audits: Regular system audits conducted by third-party security experts.
• Access Controls: Only authorised personnel may access data, and only to the extent necessary.
• Data Backup: Regular encrypted backups stored on secure servers.
• Intrusion Detection: Automated threat monitoring active 24/7.

In the event of a data breach, 77bro will notify all affected members within 72 hours and take swift remedial action.

77bro may update this Privacy Policy from time to time. When changes are made:

• Updated policies will be published on this page and the "Last Updated" date will be revised accordingly.
• For significant changes, an SMS will be sent to your registered mobile number.
• Continued use of the platform after any changes take effect will be considered acceptance of the updated policy.